Privacy Policy.

1. Information We Collect

We collect information directly from you when you register for an event, create an account, or contact us. This includes:

• Personal Identifiers: Name, corporate email address, telephone/mobile number, company name, and job designation.
• Event Registration Data: Ticket selections, custom registration form responses, and attendances.
• Security Tokens: Unique cryptographic QR code tokens generated for kiosk scan entries.

2. How We Use Your Data

The collected data is strictly utilized to run event services. Specific processing uses include:

• Generating secure QR codes and validating them at scanning terminals.
• Sending automated transactional alerts (ticket delivery, timing updates, check-in alerts) via Email (Resend/SMTP) and WhatsApp (AiSensy/Chatway).
• Providing organizers with real-time analytics to track check-in status and attendance volumes.

3. Data Protection & Encryption

We deploy enterprise-grade security controls to safeguard your data:

• Sensitive database records and credentials (like API keys) are fully encrypted at rest using AES-256-GCM encryption.
• Data transmissions are encrypted in transit over secure SSL/TLS channels.
• Permissions are segregated dynamically at the database level to restrict access.

4. Third-Party Services

To deliver seamless notification alerts and storage integrations, data is securely passed through pre-vetted third-party services, subject to their respective privacy terms:

• Supabase Cloud: Utilized for secure user storage assets (badge layouts, QR Code images).
• AiSensy & Meta API: Used to dispatch automated WhatsApp registration alerts.
• Resend Email: Used to broadcast secure transactional ticketing emails.

5. Contact Us

If you have any questions or queries regarding this privacy policy or how your data is handled, please contact our Data Protection Officer at privacy@eventq.in.